Privacy Policy

Star Style Wigs is committed to protecting and respecting your privacy whilst remaining compliant with The General Data Protection Regulation (EU GDPR) and the Data Protection Act (DPA). This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

What information do we collect?
Things we collect include:
  • Name
  • Contact Details
  • Payment Information
  • When you contact us
  • IP Address
  • Purchase History
  • Device Type
  • Operating System
  • Location Data
  • Your response to promotions
We may also obtain data surrounding how you use the website to help us develop and improve the site.

What do we do with the information we gather?
Star Style Wigs uses the collected data for various purposes:
  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues

We may occasionally send out emails concerning new products, special offers or other information which we think you may find interesting using the email address you have provided. You can stop these at any time by:

  • Contacting us directly via email - store@starstylewigs.co.uk
  • By clicking ‘unsubscribe’ in any of the marketing messages you receive, this can typically be found at the bottom of any email


Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), the legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.

Star Style Wigs may process your personal data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • For payment processing purposes
  • To comply with the law


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you can withdraw your consent for us to contact you - for the continued collection, use or disclosure of your information; or to fully delete you from our records at anytime, by contacting us at store@starstylewigs.co.uk


Payments

We use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Paypal: Their Privacy Policy can be viewed at https://www.paypal.com/en/webapps/mpp/ua/privacy-f...


Third Party Services

Star Style Wigs will not disclose any of your information to any third parties except in a situation where it is part of providing a service to you. This includes arranging for a product to be sent to you, carrying out security checks and for the purposes of customer research or when you have given us permission to do so.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Social Media

We recognise that social media offers a platform for our company to perform marketing, stay connected with customers and build our profile online.

If you interact with us on social media, you are consenting and allowing us to interact with you. An interaction can be defined as liking or following our accounts, commenting or tagging us in photos or post and sharing our content via liking or retweeting. From this interaction, we may collect data that will help enhance your experience with us in the future.

By interacting with us, you are consenting that we can use images or comments royalty free without limitation. If you are unhappy with us sharing your comments or images, please do let us know and we will stop.


Security Of Data

We are committed to ensuring that your information is secure. We take reasonable precautions and follow industry best practices to make sure it is not appropriately lost, misused, accessed, disclosed, altered or destroyed.

To prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure the information we collect online. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We hold all your information until you no longer hold an account with us or until you specify that you no longer want to hear from us.


Cookies

This website uses, or may from time to time use, cookies. Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes and they can make the world wide web more useful by storing information about your preferences on a particular site.

The use of cookies is normal practice and many websites use them to provide useful features for their customers. Cookies do not personally identify an individual user of a computer but they do identify the computer being used. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies.


Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.


Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Questions and Contact Information

If you would like to:

  • access, correct, amend or delete any personal information we have about you
  • register a complaint
  • obtain more information

contact our Privacy Compliance Officer at: store@starstylewigs.co.uk or by mail at

FAO Privacy Compliance Officer

Star Style Wigs

2 Jordan Court

Knightsfield

Colchester

CO2 7SY


Updated 23/05/2018

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